About reseller plans | Screen shots | How reseller accounts work

How do customers sign up for web hosting from my site?

Customers who come to your site click a link that sends them to our branded (or "private label") site. The customer sees your logo and a generic URL in the address bar. Upon signing up, their account is added to the system as a "subaccount" of yours. When the user logs out, they are sent back to your home page.

Here is a diagram of the process (click the image for a larger version).

How do customers manage their web service from my site?

Existing customers who have signed up by the above process can manage their hosting services, register domain names, set up email accounts, etc. by logging into the branded control panel. When the customer logs out they are sent back to your home page.

Here is a diagram of the process (click the image for a larger version).

How are subaccounts related to my account?

Each of your customers will have a "subaccount" in our system. A subaccount is really no different than a regular account except you have control over them. Each subaccount has its own login ID & password, generic URL, domain name(s), and billing information. Subaccounts belong to your master reseller account. Commissions generated go directly to your reseller account balance. Subaccounts can be searched on and viewed from your reseller control panel. Automated emails sent out by our system to your subaccounts are sent "from" an email address you specify, and have your company name placed in them.

This example shows a reseller account with the login ID "joeshosting", with four subaccounts. Three of these subaccounts were opened by customers and have credit card information ("retail" subaccounts). One of the subaccounts was opened directly by the reseller. Its billing mode is set to "Bill Parent" as the reseller will be handling billing for this account directly (if at all). Note that subaccounts may be provisioned on any available web server by an automated process. You do not have to purchase additional space or keep track of your subaccounts' total usage. You can just keep signing up customers and we will take care of the backend.

How do I earn commissions?

You earn commissions when customers click to the branded signup page from your site, create an account, and sign up for services. We charge the user and calculate your commission based on the retail price charged and your cost. Commissions take 30 days to post to your account balance. If the transaction has a chargeback (the transaction is disputed by the cardholder, for example because of fraud) the transaction is invalidated and no commissions are generated.

In the example below the reseller's cost is $9.95 per web hosting account. They selected their retail price to be $12.00. When a customer signs up, this is how the commission is calculated: (Note: Commissions will continue to be generated each month we bill the user for service, until they cancel the account.)

How do I pay for "Bill Parent" accounts?

If you do not want us to bill your customer's credit card, and instead want to set up their services yourself you can create subaccounts through your reseller control panel. You will have the option to specify "Bill Parent" as the billing method. In this case, we bill your wholesale cost (not your retail price) to your reseller balance. We send confirmation emails to you instead of the end user. We send billing warnings (i.e. balance too low) to you instead of the end user. We also prevent the end user from signing up for extra services, registering domain names, or anything else that would cost money. Only the parent reseller account has access to sign up "Bill Parent" accounts for services.

In the example below, a subaccount with the "Bill Parent" billing type signs up for web hosting. The $9.95 fee is charged directly to the parent account's balance.